Question 1

Where do the excursions depart from?

Accepted Answer

From central Madrid, with a meeting point at the Neptune Fountain (Plaza de Cánovas del Castillo). Hotel pickup is also available for private groups upon request.

Question 2

What languages are the tours available in?

Accepted Answer

Our guides are available in Spanish, English, French, German and Italian. Please indicate your preferred language when booking.

Question 3

How many people can join a private group?

Accepted Answer

Our private excursions are available for groups of 2 to 67 people. For larger groups, contact us to arrange additional transport and guides.

Question 4

What is included in the price?

Accepted Answer

All our tours include private air-conditioned bus transport, an official bilingual guide, and a personalised itinerary. Monument entrance fees are included in premium tours.

Question 5

Can I cancel or change the date?

Accepted Answer

Yes, you can cancel or change the date up to 48 hours in advance at no extra cost. Cancellations with less than 48 hours notice may be subject to a charge.

Question 6

How do I confirm my booking?

Accepted Answer

You can confirm your booking by emailing bespoke@triptoursmadrid.com or sending a WhatsApp to +34 667 88 48 92. We will get back to you within 24 hours with confirmation and payment details.

Frequently Asked Questions